Welcome to Samaritans

​Whatever you're going through, call us any time on 0800 726 666.


Samaritans offer confidential, non-religious and non-judgemental support to anyone who may be feeling depressed, lonely, or even be contemplating suicide.

We are available 24 hours a day, 365 days a year and you don't have to be suicidal to call us. 

If Samaritans helpline is busy, please try one of the other NZ helplines, or in the case of an emergency dial 111. 

Some of the common reasons to call Samaritans include:

Don't suffer alone, our dedicated volunteers are there to help, and it’s amazing the difference having someone who listens and cares can make.


  • focus on empathetic listening in a non-judgmental way
  • help people talk through what's troubling them
  • offer compassion and understanding
  • offer callers confidentiality and anonymity
  • offer support and encouragement 
  • respect a callers right to make their own decisions
  • explore what options are open to callers
  • help callers find their own way through the tough times

While most of our work is over the telephone, some Samaritans branches also offer a service for visitors to our centres, where they can meet and listen to people in person. It is a good idea to ring the helpline of your local centre to arrange a time. The New Zealand Samaritans service is a charitable organisation and is headquartered in Wellington. There are four Samaritans offices across the North Island and they can be contacted directly if you prefer.